How should I clean stainless steel?
It is good practice to clean equipment immediately after use. We supply a very effective stainless steel cleaning spray. Please see the splash back page.
What is your leadtime on splash backs?
If ordered before 10.30am we will dispatch Economy stainless steel splash backs the same day for next working day delivery. Luxury splash backs take one extra working day. Glass splash backs take approximately 3 weeks for custom sizes and 1-2 weeks for stock sizes.
You don't list the size I want. Can you make custom sizes?
Yes, nearly all our products can be made to custom sizes at little or no extra cost. Please call us for a quote.
What is the One Hour Delivery Window?
Items not exceeding 850mm in length can be sent on a next day service which has a 1 hour delivery window. You don't have to wait in all day! This service is free of charge. You will receive an email in the morning telling you what time your delivery will arrive.
Which countries do you deliver to?
We offer fast and reliable delivery to any country using Interlink or TNT. Please contact us for more information.
Do you deliver to the Scottish Highlands?
Yes, we can deliver to the Scottish Highlands, this usually take slightly longer. Please contact us for prices.
Do you deliver to the Channel Islands?
Yes. Please contact us for prices.
What time will my delivery arrive?
Standard deliveries are delivered between 8am and 6pm. If your item is delivered with the delivery time slot then you will notified of a 1hr time slot when your delivery should arrive. Morning and timed deliveries can be arranged on request.
Are the glass splash backs toughened?
Yes, our glass splash backs are made from toughened glass. Toughened glass is 5 times stronger than normal glass and heat resistant to over 200 degrees C. Glass is easy to clean and hygienic.
How long will my glass splashback take?
If you order a glass splashback which is a standard size then the glass is already made and toughened. We just need to paint it and send it out to you so it will take about 5 days. For non standard glass sizes the glass needs to be cut, toughened and edge polished before being painted. Please allow about 3 weeks.
Do you have a showroom?
No, we do not have a showroom. However we do have glass and stainless steel samples if you wish to visit us.
How do I fix a glass splash back?
A glass splashback can be fixed by sticking or screwing with mirror screws. Glass splashbacks must only be stuck on using a Neutral Cure Silicone. Other adhesives which contain solvents may cause damage and discoloration to the splashback.
How do I supply measurements for sockets etc?
Please take careful measurements from the nearest side to the side of the socket box (not the socket cover), i.e. from the bottom and the side. Please double check your measurements as glass cannot be re-cut after toughening.